Support

We’re a small team and we read every message.

Email support@getallotment.com. We aim to reply within one working day (UK time).

Getting started

1. Install Allotment from the Shopify App Store and open it from your Shopify admin. The first person to open it becomes an Admin.
2. Set your policy in Settings: how much each person gets, how often, and when a take needs approval.
3. Add your staff: tag their Shopify customer accounts staff and press “Sync”, or add them one by one.
4. Invite your managers: ask them to open the app in Shopify, then give them a role on the Team page.
5. Log your first take. The “Get set up” checklist on the Dashboard ticks these off as you go.

Common questions

Does logging a take change my stock?

Yes — each take is a £0 order in Shopify, so stock goes down exactly as if it had been sold. Takes that need approval don’t change stock until they’re approved.

Can shop staff see how much everyone has spent?

No. People with the Logger role can log takes but never see amounts. Approvers only see the stores they look after.

How is the per-staff price counted?

Each plan includes some staff. After that, every staff member who is active at any point in the billing month counts once. People who left before the month started, and friends & family, never count.

What happens to our data if we uninstall?

Shopify asks us to delete your store’s data after you uninstall, and we do. See our privacy policy.